General Hosting Hotspot Questions
Why should I offer any type of public wireless Internet access at my FBO?
Can I still join your Wi-Fi hotspot network if I already have wireless Internet access available?
Yes, joining the Sky-Nets Hotspot Network is still beneficial (over offering your own independent hotspot) to you and your visitors:
Why shouldn't I charge users for wireless Internet access?
Of all the research we've performed so far, we have yet to find a FBO that charges for it's wireless Internet access. Therefore, you wouldn't likely receive many visitors willing to pay for the service. In addition, you would have to setup your own fee-based hotspot system, which isn't simple.
Why can't I just share my private wireless network with my visitors?
It's very important to note that there is a huge difference between hotspot networks (for the public) and private networks (used for business activities) - Wi-Fi hotspots aren't encrypted and shouldn't be regularly used for business activities or for accessing any sensitive information, however, if you setup a wireless network for your own use, you can easily implement security features (such as encryption) to secure the information sent through the air waves and to prevent authorized users from connecting.
What legal or liability issues should I consider when offering public wireless Internet access?
You need ensure the Internet service you are using with the hotspot allows you share the Internet connection with others.
Most business class Internet services allow you to do this; however, double-check to make sure youíre good to go.
What do I get when joining your Wi-Fi hotspot network?
See the What You Get section.
Do I get to keep the FREE equipment?
Yes, for as long as you continue to be apart of the Sky-Nets Wi-Fi Hotspot Network.
What happens if I run into problems when setting up or operating your Wi-Fi hotspot package?
We'll be happy to help! You can contact us online or by phone.
What happens if the hotspot equipment is damaged?
If the hotspot equipment fails (such as due to a defect) we'll try to send a replace, however, if it's because of physical damage we aren't liable and you can buy a replacement if you want to continue to be apart of the Sky-Nets Hotspot Network.
How far will your Wi-Fi hotspot package reach?
With clear line of sight the wireless signal can go up to about 100 meters (or 328 feet) in all directions. However, the indoor coverage area will be much less due to walls and other RF attenuators. It's impossible to know how far the signals will travel in your particular facility unless testing is performed, however, the hotspot package should provide enough coverage for your pilot lounge or waiting areas.
What If I want to expand the range of your Wi-Fi hotspot package?
The FBO website you're granted access too after signing up with the Sky-Nets Hotspot Network contains information about expanding the hotspot coverage area. We'll explain how and give equipment recommendations.
How long does it take and how difficult is it to setup the Sky-Nets Hotspot Network equipment?
The hotspot equipment comes totally pre-configured - all you have to do is connect the Internet connection cable and plug the electrical cord into the wall.
If you plan to create or integrate a private network you may have to do some configuring, however, the default settings should work.
What do my visitors need in order to use the Wi-Fi hotspot?
People can access the hotspot with Wi-Fi (or 802.11) equipped devices, such as laptops and PDAs. Wi-Fi is even available on portable gaming devices, such as the PlayStation Portable (PSP), and some mobiles phones are now equipped.
Are the hotspot users going to be bombarded with advertisements?
Keep in mind, users will see logos of the sponsors when they connect to the hotspot and when using the portal, however, this shouldn't be of any annoyance.
What happens if a Wi-Fi hotspot user has problems?
The start-up package you receive includes some information you can refer to during connectivity and network issues relating to the hotspot.
General Wi-Fi Questions
Why would I want a private wireless network?
Private wireless networks provide many benefits, such as:
What tips do you have when setting up a private wireless network?
You should implement methods like those discussed below to ensure your sensitive information is secure:
Keep in mind that the use of encryption is the only method that adequately secures the real-time traffic, such as e-mails and Web browsing, on your wireless network. Most other security methods, such as MAC address filtering and disabling SSID broadcast, are intended to help prevent others from successfully connecting to the wireless network.
You can never be sure that your wireless network is completely secure. However, implementing multiple security methods means it will be much more difficult for Wi-Fi eavesdroppers to capture readable real-time data.